We ship most orders within 1-3 business days, Monday - Friday, from California. We process orders seven days a week, but orders placed on major holidays are put on hold for processing until the next business day.
Orders are processed as quickly as possible, depending on load and item popularity. Some longer ship time items have delivery times posted on their product pages. On occasion there may be unforeseen delays in shipping your order. We make no PROMISE of delivery time(s) as stock changes rapidly, times are estimated. We abide by all FTC rules and regulations concerning prompt delivery. If you have concern on an order and its ship time, email us and we'll give you an estimated ship date.
Standard Shipping: Most UPS ground shipped packages are delivered within 2-10 business days from the day they are shipped. Unless stated otherwise on an individual product page, please use the chart below for shipping costs.
| Carrier | Shipping Charge for orders $40 or less |
Shipping Charge for orders $650 or less |
Shipping Charge for orders above $650 |
UPS 2nd Day Air Shipping Charge |
Shipping Destination |
| Standard UPS Ground Delivery | $8.95 | 25% | 13% | 65% | 48 U.S. states - No PO boxes |
| Canada Post | $20.00 | 45% | 45% | 65% | Canada |
PO Box Shipping: We DO NOT SHIP to PO BOX ADDRESSES. We will contact you to obtain a physical shipping address.
International Shipping: Currently, we ship to Canada and 48 U.S. states only. Other countries and U.S. Territory shipping is not available. This includes Puerto Rico, and any destinations outside the United States and Canada.
Shipments to Canada are sent out weekly every Thursday. Orders must be received by Tuesday, 12:00 p.m. PST in order to ship the same week. Please allow three weeks for delivery.
Insufficient or Incorrect Addresses: We have an automated system that creates your package label using data you entered while in the shopping cart. We are not responsible for delayed or lost packages due to provided incorrect address. Please review your order confirmation email to make sure the address is correct and contact us as soon as possible if any problems noted. Packages returned to us due to insufficient address info, customer relocation, customer refusal, gated community prevention of access, etc. will require additional ship charges for redelivery
Damaged or Lost in Shipment Items: If you believe your package is lost, contact us to report the loss so we can request a tracking system search.
If your package was damaged in transit, please report damage to the shipping carrier to file a claim for the repair or replacement value of the package contents.
To Place an Order: The easiest ways to place an order is to use our shopping cart button found on the item pages. This cart will allow you to edit the quantity you wish to purchase. Once you have completed shopping, simply select check-out and you will be asked for information necessary in fulfilling your order. We use PayPal and Google services to accept payments. You do NOT need to create a PayPal account to use their service. On the PayPal main checkout page, simply select "I do not have a PayPal account" if you wish to use a credit card.
We understand that sometimes you get items that are not as you expected. Letting us know what you did not like about an item helps us learn what products might need a new picture, a better description and sometimes gives us ideas about new products to add to the web site.
UPS Service Mapping
Business days in transit from the Warehouse in California
Use the UPS Service Map to translate your Zone Number into business days. For example, Zone 4 might take four business days; Zone 2 will take two business days. Please note that these figures include additional processing time and are for estimates only.
Zone Chart
| The first 3-digits of your destination ZIP Code determine the zone. |
|||||||
| ZIP Code Prefix |
Zone |
ZIP Code Prefix |
Zone |
ZIP Code Prefix |
Zone |
ZIP Code Prefix |
Zone |
| 005—212 | 8 | 498—499 | 7 | 650—653 | 7 | 834—838 | 5 |
| 214—268 | 8 | 500—503 | 6 | 654—658 | 6 | 840—847 | 4 |
| 270—306 | 8 | 504 | 7 | 660—662 | 6 | 850 | 4 |
| 307 | 7 | 505 | 6 | 664—676 | 6 | 852—853 | 4 |
| 308—324 | 8 | 506—507 | 7 | 677—679 | 5 | 855—857 | 4 |
| 325 | 7 | 508—516 | 6 | 680—681 | 6 | 859—860 | 4 |
| 326—342 | 8 | 520—524 | 7 | 683—689 | 6 | 863—864 | 3 |
| 344 | 8 | 525 | 6 | 690 | 5 | 865 | 4 |
| 346—347 | 8 | 526—528 | 7 | 691—692 | 6 | 870—875 | 4 |
| 349 | 8 | 530—532 | 7 | 693 | 5 | 877 | 5 |
| 350—352 | 7 | 534—535 | 7 | 700—701 | 7 | 878—879 | 4 |
| 354—362 | 7 | 537—551 | 7 | 703—708 | 7 | 880—885 | 5 |
| 363 | 8 | 553—559 | 7 | 710—711 | 6 | 889—891 | 3 |
| 364—375 | 7 | 560—562 | 6 | 712—714 | 7 | 893 | 4 |
| 376—379 | 8 | 563—564 | 7 | 716 | 7 | 894—895 | 4 |
| 380—397 | 7 | 565 | 6 | 717—719 | 6 | 897—898 | 4 |
| 398—399 | 8 | 566 | 7 | 720—725 | 7 | 900—908 | 2 |
| 400—402 | 7 | 567 | 6 | 726—731 | 6 | 910—918 | 2 |
| 403—418 | 8 | 570—576 | 6 | 733—738 | 6 | 919—921 | 2 |
| 420—424 | 7 | 577 | 5 | 739 | 5 | 922—928 | 2 |
| 425—426 | 8 | 580—588 | 6 | 740—741 | 6 | 930—935 | 2 |
| 427 | 7 | 590—591 | 5 | 743—768 | 6 | 936—939 | 3 |
| 430—459 | 8 | 592—593 | 6 | 769 | 5 | 940—966 | 4 |
| 460—469 | 7 | 594 | 5 | 770—789 | 6 | 967—969 | 8 |
| 470 | 8 | 595 | 6 | 790—794 | 5 | 970—975 | 5 |
| 471—479 | 7 | 596—599 | 5 | 795—796 | 6 | 976 | 4 |
| 480—489 | 8 | 600—620 | 7 | 797—812 | 5 | 977—986 | 5 |
| 490—491 | 7 | 622—631 | 7 | 813—815 | 4 | 988—994 | 5 |
| 492 | 8 | 633—639 | 7 | 816 | 5 | 995—998 | 8 |
| 493—495 | 7 | 640—641 | 6 | 820—832 | 5 | 999 | 7 |
| 496—497 | 8 | 644—649 | 6 | 833 | 4 | ||
UPS Shipping Schedule
In the United States, UPS observes the following holidays:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- New Year's Eve
- New Year's Day
