Shipping & Returns

We ship most orders in 1-3 business days, however some items might require a longer ship-out time.

Orders are processed as quickly as possible, depending on load and item popularity. Some longer ship time items have delivery times posted on their product pages. On occasion there may be unforeseen delays in shipping your order. We make no PROMISE of delivery time(s) as stock changes rapidly, times are estimated. We abide by all FTC rules and regulations concerning prompt delivery. If you have concern on an order and its ship time, email us and we'll give you an estimated ship date.

Standard Shipping: Most UPS ground shipped packages are delivered within 5-10 business days from the day they are shipped. Unless stated otherwise on an individual product page, please use the chart below for shipping costs.

PO Box Shipping: We DO NOT SHIP to PO BOX ADDRESSES. We will contact you to obtain a physical shipping address.

International Shipping: Currently, we ship to Canada and 48 U.S. states only. Other countries and U.S. Territory shipping is not available. This includes Puerto Rico, and any destinations outside the United States and Canada.

Insufficient or Incorrect Addresses: We have an automated system that creates your package label using data you entered while in the shopping cart. We are not responsible for delayed or lost packages due to provided incorrect address. Please review your order confirmation email to make sure the address is correct and contact us as soon as possible if any problems noted. Packages returned to us due to insufficient address info, customer relocation, customer refusal, gated community prevention of access, etc. will require additional ship charges for redelivery

Damaged or Lost in Shipment Items: If you believe your package is lost, contact us to report the loss so we can request a tracking system search.
If your package was damaged in transit, please report damage to the shipping carrier to file a claim for the repair or replacement value of the package contents.

To Place an Order: The easiest ways to place an order is to use our shopping cart button found on the item pages. This cart will allow you to edit the quantity you wish to purchase. Once you have completed shopping, simply select check-out and you will be asked for information necessary in fulfilling your order. We use PayPal and Google services to accept payments. You do NOT need to create a PayPal account to use their service. On the PayPal main checkout page, simply select "I do not have a PayPal account" if you wish to use a credit card.

Return Policy: All of our products are guaranteed to be free of manufacturing defects. Due to the delicate nature of many of our products, we cannot guarantee against breakage after the product is delivered. Electrical and mechanical products are subject to manufacturer's warranty. You must contact us by using the Returns form to make arrangements for any returns or refunds.

Please do not simply return the merchandise or you will void any and all return rights.
We will provide instructions to you via email on how to return your order, when and where. All products returned, for other than shipping damages or product defects, must be returned within thirty (30) days and will be charged a 20% restocking fee plus shipping. All items must be new, in original packaging and suitable for resale.

We understand that sometimes you get items that are not as you expected. Letting us know what you did not like about an item helps us learn what products might need a new picture, a better description and sometimes gives us ideas about new products to add to the web site.